Create searchable SMS reply records for program teams
Create searchable SMS reply records for program teams
Your incoming SMS replies sit in the messaging inbox, leaving coordinators without consolidated history to triage. Capture replies into a searchable table for fast triage and same-day follow-up.
Overview
When SMS replies pile up in the messaging console, coordinators waste time hunting for context. This flow captures every reply into a searchable table so teams can triage and respond the same day, improving follow-up speed.