Create searchable query records from in-app menu searches

Your in-app menu searches arrive untracked, leaving instructional designers unaware of common help gaps and causing repeated support tickets. Centralize queries so content owners can act and prioritize fixes same day.

Overview

Untracked in-app searches make your content team guess at what users need and let common issues generate repeat support tickets. This flow captures every query into a central table so instructional designers and ops can prioritize fixes and reduce ticket volume by acting same day.