Create searchable incident file and notify team channel

Your request emails arrive without a readable record, delaying triage for coordinators. Save each email as a dated text file and push a chat alert so ops act same day.

Create searchable incident file and notify team channel

Overview

When request emails pile up, coordinators waste time searching threads and attachments. This captures every inbound message as a dated file and posts a channel alert so operations can triage and act within minutes.

Create searchable incident file and notify team channel