Create searchable incident file and notify team channel
Create searchable incident file and notify team channel
Your request emails arrive without a readable record, delaying triage for coordinators. Save each email as a dated text file and push a chat alert so ops act same day.
Overview
When request emails pile up, coordinators waste time searching threads and attachments. This captures every inbound message as a dated file and posts a channel alert so operations can triage and act within minutes.