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Create scheduled support task for annual toolkit update

Create scheduled support task for annual toolkit update

Your annual toolkit updates arrive without assigned tickets, leaving coordinators unclear. Create a standardized ticket with instructions and a due date so work starts reliably on November 1.

Create scheduled support task for annual toolkit update

Overview

Prevent missed annual updates by turning a calendar run into a tracked support task that routes to program coordinators and support agents. This transforms an overlooked reminder into a standardized ticket with instructions and a due date, ensuring work begins on November 1.

Create scheduled support task for annual toolkit update