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Create scheduled support task for annual March update

Create scheduled support task for annual March update

Your annual benefit-period updates miss coordination when no task is created, delaying toolkit configuration. You get a support task for the March run, so teams can complete the update that day.

Create scheduled support task for annual March update

Overview

Support managers often miss annual maintenance tasks when nothing is created for them; this workflow generates a ready-to-action support ticket automatically on the March run with prefilled instructions. Teams receive a ticket same day, reducing last-minute coordination and keeping toolkit updates on schedule.

Create scheduled support task for annual March update