Create scheduled follow-up tasks on contact from conversation
Create scheduled follow-up tasks on contact from conversation
When conversation webhooks lack a follow-up time, lead triage stalls and outreach is delayed. Add the parsed reach-back date to contacts so reps know when to call, enabling same-day follow-up.
Overview
Inbound conversational replies often lack explicit next steps and prospects can slip between touchpoints; this flow extracts a concrete reach-back time and stamps it on the contact record. Reps see when to call and can act on follow-up windows the same day, improving outreach cadence and response timing.