Create scheduled email records for new reminder requests
Create scheduled email records for new reminder requests
Your reminder requests lack tracking, causing duplicate sends and confusion for operations. Capture and dedupe requests so IT sees scheduled reminders before send time.
Overview
Incoming reminder requests often arrive without structure, causing duplicate sends and wasted ops time. This flow captures each request, normalizes the send slot to UTC, and dedupes by requester and template so your operations team sees pending reminders and avoids double sends before delivery.