Create scheduled customer SMS from estimator outbound texts
Create scheduled customer SMS from estimator outbound texts
Your estimator messages about arrival times are not reaching customers, creating confusion and unnecessary follow-up calls. Schedule templated SMS so customers get arrival updates same day.
Overview
Estimators already send quick arrival updates; this captures those messages and turns them into scheduled customer SMS so dispatch and homeowners stay informed. The workflow schedules the right template and closes the originating task, producing same-day arrival notifications and fewer follow-up calls.