Create safety incident and route to triage queue
Create safety incident and route to triage queue
Your device safety events arrive untriaged, leaving on-call engineers without incident context for fast action. Get incidents routed to the right triage queue so engineers can act within minutes.
Overview
Device safety events often arrive without media or context, causing delayed triage and longer investigation times. This flow captures the event, attaches device media, and routes the incident to the right triage queue so support and safety managers can act within minutes.