Create RMA record from support ticket and flag source
Create RMA record from support ticket and flag source
Your support tickets require manual copying to create RMA rows, causing delays and lost context for returns. Returns coordinators get a ready RMA record and an updated ticket so they act same day.
Overview
Manual copying from support tickets into an RMA list slows returns and loses context. This flow creates the RMA row and updates the source ticket so returns coordinators can start processing same day and avoid handoff gaps.