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Create RMA investigation items when returns are fulfilled

Create RMA investigation items when returns are fulfilled

Your RMA updates lack investigation items after fulfillment, leaving returns unclear on shipped units. Creates completed investigation items so engineers can verify shipments and close cases same day.

Create RMA investigation items when returns are fulfilled

Overview

When fulfilled RMAs don't spawn investigation records, returns verification and closures stall. This flow creates and marks investigation tasks completed so returns engineers get audit-ready cases and can verify shipments same day. It eliminates manual copying and accelerates case closure.

Create RMA investigation items when returns are fulfilled