Create review subitem and assign owner for new reviews
Create review subitem and assign owner for new reviews
Your public patient reviews lack structure and ownership, leaving staff unable to triage feedback. Staff can respond faster by creating a tracker item and assigning an owner for same-day follow-up.
Overview
Unanswered public reviews make it hard for clinic managers to prioritize patient issues and protect local reputation. This flow captures each new review into your tracker and assigns an owner so responses occur the same day, keeping patient trust intact.