Create review records and notify staff messaging channels
Create review records and notify staff messaging channels
You receive public reviews that go untracked, leaving reputation and store teams blind to trends or urgent issues. It saves each review to your central database and alerts staff so items are triaged same day.
Overview
Stop letting local reviews scatter across dashboards and slow your response. This flow captures each public review into a central record and sends rating-based alerts to the right staff, enabling same-day triage and cleaner weekly reporting.