Create review records and draft team reply for new reviews

Your business profile reviews lack a consistent reply or record, leaving reputation work reactive. The workflow drafts a brand voice reply and logs the review for same-day triage.

Overview

Unanswered reviews erode local trust and create manual work for reputation teams. This workflow drafts on-brand replies and logs each review into a central table, turning noisy feedback into prioritized work items for same-day triage. Your team gets suggested responses and a single source of truth within minutes.