Create review records and draft reply for low ratings

Your Google reviews can sit unanswered, leaving negative feedback untracked and dispatchers without context for triage. Get a drafted reply and a logged review so managers can act same day.

Overview

Unanswered negative reviews erode local trust and leave dispatchers without context for triage. This flow captures every new review, drafts a polite, on-brand reply for low ratings, and logs the item so managers can prioritize follow-up same day.