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Create return triage task from return webhook events

Create return triage task from return webhook events

Your return notifications arrive untriaged, leaving reviewed returns without an owner and delaying refunds. It creates triage tasks routed to support coordinators for same-day resolution.

Create return triage task from return webhook events

Overview

Returns that reach a reviewed state frequently land without an owner, delaying refunds and increasing customer friction. This flow turns those return notifications into conversation items and triage tasks routed to support coordinators, so cases are assigned and handled same day.

Create return triage task from return webhook events