Create reschedule task from incoming booking change email
Create reschedule task from incoming booking change email
When appointment reschedule emails arrive in your inbox, schedulers miss context and bookings remain unconfirmed. It creates an assigned task for triage so staff can confirm new slots same day.
Overview
Inbound reschedule emails often sit in a shared inbox, leaving schedulers without context and patients waiting. This flow converts each email into a tracked task assigned to a coordinator and surfaces the requested date so staff can confirm changes same day.