Create regional calendar events from inbound call transfers

Call-transfer bookings arrive without calendar events, leaving regional reps unprepared and forcing manual scheduling. Populate regional calendars with booking context so reps are ready.

Overview

Inbound call transfers must become actionable bookings instead of manual tasks. This workflow turns transfer payloads into region-specific calendar events with full booking context, so reps see appointments and prep ahead of time, eliminating same-day triage.