Create refund transaction row in master transactions sheet
Create refund transaction row in master transactions sheet
Refunds in the cart aren't logged centrally, which slows support lookups and billing reconciliation. Log refund details to a master sheet so coordinators can reconcile and follow up same day.
Overview
When refunds aren't captured centrally, support and billing waste time reconciling and responding to customers. This flow logs each processed refund into a master transactions sheet, letting coordinators reconcile and follow up the same day.