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Create recurring scheduled ticket for benefits selection window

Create recurring scheduled ticket for benefits selection window

You miss scheduled enrollment-window setup tasks, causing late configuration and missed notices. Create monthly support tasks to centralize ownership and ensure readiness before the selection period.

Create recurring scheduled ticket for benefits selection window

Overview

Automate monthly enrollment-window tickets so program coordinators and support ops have a consistent, assigned task with a clear due date each month. This reduces last-minute escalations and ensures setup is completed ahead of the selection period.

Create recurring scheduled ticket for benefits selection window