Create qualified lead rows from forwarded chat sessions

Forwarded support sessions arrive without structured lead fields, so reps miss contact context. It logs structured prospect rows so sales can prioritize outreach same day.

Overview

Qualified conversations often land in support threads without structure, causing slow follow-up and lost outreach windows. This flow turns each qualified forwarded session into a ready-to-action prospect row so sales and coordinators can prioritize and contact leads the same day.