Create QA report rows for tagged support conversations
Create QA report rows for tagged support conversations
Your closed support conversations tagged for QA are not captured in reports, leaving no-data cases unreviewed. Create QA rows so analysts and support managers can triage these cases before the next QA review.
Overview
Untracked QA-tagged conversations create blind spots that slow improvements and spawn follow-up churn. This flow logs those closed conversations as QA rows so managers and analysts can triage and assign issues within minutes and ahead of the next QA cycle.