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Create QA log row for new support transcripts

Create QA log row for new support transcripts

Your support call transcripts land in Drive unreviewed, delaying QA and coaching. It logs AI QA summaries and scores to a sheet and notifies QA managers for same-day review.

Create QA log row for new support transcripts

Overview

Stop letting new transcripts sit unreviewed — this flow captures files, runs an AI QA check, logs results to a central sheet, and alerts QA managers so coaching can happen same day. It removes manual logging, speeds feedback loops, and gives sales ops immediate visibility into call quality.

Create QA log row for new support transcripts