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Create PSA tickets from service desk requests before SLAs lapse

Create PSA tickets from service desk requests before SLAs lapse

Your service desk requests land untriaged, causing missed dispatches and rising SLA risk. Dispatchers receive matched PSA tickets with requester contact so work begins before outreach SLAs lapse.

Create PSA tickets from service desk requests before SLAs lapse

Create PSA tickets from service desk requests before SLAs lapse