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Create provisioning requests and attach access files from intake

Create provisioning requests and attach access files from intake

Your onboarding webhook payloads arrive as raw events, leaving access files and approvals untriaged. The flow creates service requests with attachments so provisioning happens before project kickoff.

Create provisioning requests and attach access files from intake

Overview

Incoming onboarding webhooks often land as untriaged raw events that delay provisioning and block engineers. This flow turns those payloads into tracked service desk requests with attachments and Slack summaries so provisioning completes within minutes and before project kickoff.

Create provisioning requests and attach access files from intake