Create prospect ticket from website lead submission for admissions

Your web lead submissions arrive without an admissions workflow, leaving coordinators unable to triage prospects. You get a ticket and a spreadsheet row for each lead so outreach happens same day.

Overview

Unrouted web leads create gaps in follow-up and waste coordinator time; this flow captures each submission as a support ticket and spreadsheet row so admissions staff can triage and contact prospects the same day. It standardizes intake, reduces manual entry, and gives managers an auditable handoff for outreach.