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Create pay exception records from support ticket webhooks

Create pay exception records from support ticket webhooks

Driver pay exception tickets lack a central log, causing missed adjustments. Log each to a pay-exceptions table so payroll and operations reconcile before the next run.

Create pay exception records from support ticket webhooks

Overview

When driver pay exceptions are scattered across support channels, payroll and ops scramble before payroll runs. This flow captures every exception into a single pay-exceptions table, appends a private ticket comment, and alerts your team so reconciliations finish ahead of payroll.

Create pay exception records from support ticket webhooks