Create partner offboard task when subscription is canceled
Create partner offboard task when subscription is canceled
Your canceled subscription flags don't trigger partner offboarding, so partners may keep access and continue billing. Offboard requests are sent automatically so billing and access stop same day.
Overview
Subscription cancellations must cascade to partners quickly to avoid unnecessary access and billing. This flow triggers offboard requests within minutes of a cancellation, letting operations and partner coordinators revoke access and stop billing the same day.