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Create outgoing SMS and call logs in your database

Create outgoing SMS and call logs in your database

Your outbound SMS and call messages go unlogged, leaving reps without conversation history for follow-ups. Capture outbound messages to a shared chat table so reps see context same day.

Create outgoing SMS and call logs in your database

Overview

When outbound messages aren't recorded, reps waste time searching and miss follow-ups. This flow captures every outgoing SMS and call into a shared chat table so managers and reps have conversation context available the same day.

Create outgoing SMS and call logs in your database