Create outbound SMS conversation records in CRM automatically
Create outbound SMS conversation records in CRM automatically
Your outbound texts aren't tracked centrally, scattering customer conversation context across devices. Get every SMS captured on the contact record so teams can act on conversations same day.
Overview
Outbound texts often live off-platform and erase crucial conversation context for campaign managers and CRM teams. This flow captures every sent SMS into the contact record so your team has full visibility and can act on conversations same day.