Create order records in shared support tracker sheet
Create order records in shared support tracker sheet
Your storefront orders and line items aren't accessible to support, causing slow replies and RMA delays. Capture each order into a shared sheet so agents can respond and start RMAs the same day.
Overview
When support lacks immediate order context, every inquiry takes longer and RMAs get delayed. This flow captures paid orders with full line-item details into a shared support sheet so agents can resolve tickets and initiate returns the same day.