Create order case from refill submission for patients
Create order case from refill submission for patients
Your refill form submissions sometimes lack patient linkage, forcing coordinators to verify eligibility manually. Get order cases and patient updates routed for review and outreach same day.
Overview
When refill submissions aren't linked to patient records, care coordinators spend hours verifying eligibility and outreach is delayed. This flow creates order case records and updates patient profiles so coordinators can review and reach patients same day, keeping refill campaigns on schedule.