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Create or update service visit records from external visits

Create or update service visit records from external visits

Your visit notifications lack ticket context, causing dispatch to repeat visits and lose time. Get standardized visit records with ticket links so dispatchers can triage and assign same day.

Create or update service visit records from external visits

Overview

When external visit events don't land in your systems, dispatch repeats work and SLAs slip. This flow captures visit events, enriches them with live visit details, and links them to existing tickets so dispatchers can triage and assign same day.

Create or update service visit records from external visits