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Create or update incident issues from status webhooks

Create or update incident issues from status webhooks

Your status page events lack tracked tickets, leaving on-call engineers without actionable items or clear ownership. Create or update tracked issues so incidents are triaged within minutes.

Create or update incident issues from status webhooks

Overview

Untracked status events mean engineers must hunt for context instead of fixing the problem. This flow converts status webhooks into tracked issue work items, updating matches or creating new tickets so incidents are actionable within minutes.

Create or update incident issues from status webhooks