Create or update go-live records in team targets
Create or update go-live records in team targets
Your go-live target rows in the team sheet lag onboarding events, leaving support without launch context for customers. Keep the targets sheet accurate so support and coordinators can prepare for launches same day.
Overview
When onboarding events arrive, support ops need accurate launch targets to staff and prepare. This flow routes each event into the team targets sheet so rows are created or updated within minutes, enabling same-day readiness for launches.