Create or update customer records from inbound SMS
Create or update customer records from inbound SMS
Your inbound SMS payment replies arrive without linked customer profiles, creating outreach gaps and billing delays. Create or update contact records so billing and campaign teams can act same day.
Overview
Inbound SMS senders often arrive without linked profiles, causing outreach gaps and delayed billing follow-up. This flow captures those senders into your contact database so campaign managers and billing coordinators can act on confirmations the same day.