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Create or update contact from incoming phone webhook

Create or update contact from incoming phone webhook

You get raw webhook contact payloads from calls, leaving inbound callers untracked and reps without context. Contacts are created or updated so follow-ups occur the same day.

Create or update contact from incoming phone webhook

Overview

Incoming call payloads often arrive as raw data, leaving reps without caller records and follow-ups delayed. This flow standardizes numbers, creates or updates contact records, and routes them so reps can act the same day with full context.

Create or update contact from incoming phone webhook