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Create opt-out records from social messages for ops

Create opt-out records from social messages for ops

Your social inbox may contain unsubscribe replies that still receive outreach, creating compliance risk and unhappy recipients. You get recorded opt-outs and confirmations sent to users the same day.

Create opt-out records from social messages for ops

Overview

Missed opt-outs create compliance exposure and frustrate customers. This flow captures unsubscribe replies, confirms the user's preference, and logs them into your suppression register so your team stops outreach the same day.

Create opt-out records from social messages for ops