Create onboarding project and tasks for activated accounts
Create onboarding project and tasks for activated accounts
Activated accounts lack an owner-assigned onboarding plan, causing setup delays and missed kickoff tasks. Get a populated onboarding project with assigned owners so the team can start same day.
Overview
When an account flips to active, onboarding should start immediately — not after manual handoffs. This flow creates a ready onboarding project with owner-assigned tasks so CS managers can begin setup the same day and avoid first-touch delays.