Create offboarding case from incoming leaver service requests
Create offboarding case from incoming leaver service requests
Your leaver help-desk requests arrive without standardized case data, delaying access removal and device returns. Create uniform offboarding cases so IT and security can complete actions same day.
Overview
Leaver requests often arrive without consistent case data, causing IT and security to scramble and miss removal windows. This flow creates standardized offboarding cases with resolution dates so your teams can revoke access and reclaim devices same day.