Create NPS responses and contacts from webhook submissions
Create NPS responses and contacts from webhook submissions
Your NPS submissions often arrive without customer context, leaving product teams unable to link scores to user segments. Capture contact and score to enable same-day analysis.
Overview
NPS responses that lack customer context make it hard to prioritize product work. This flow captures respondent contacts and scores into your NPS system and attaches contextual properties, enabling same-day segmentation and actionable follow-up.