Create NPS feedback records from onboarding form responses

Onboarding NPS and comments arrive scattered, making follow-up ad hoc and hiding trends. Create structured feedback records so coordinators can triage and report trends same day.

Overview

Stop letting early onboarding feedback scatter across inboxes and notes; centralize NPS and verbatim comments into a single feedback base for program coordinators and product managers. Within minutes of each submission, parsed records and sentiment tags appear for triage, enabling same-day reporting and faster fixes.