Create NPS feedback records for contacts in CRM
Create NPS feedback records for contacts in CRM
You get NPS submissions with no linked feedback record, leaving student sentiment untracked. Capture contact-linked NPS entries so marketing ops can act on feedback same day.
Overview
Unprocessed NPS responses leave student sentiment invisible and slow campaign reactions. This flow captures each survey as a dated, contact-linked feedback record so marketing ops and student engagement coordinators can triage and act on responses the same day.