Create NPS feedback records and alert your team
Create NPS feedback records and alert your team
Your NPS submissions arrive without structured CRM records, leaving feedback untracked and follow-up unclear. Capture each response as a linked feedback record and alert your team for same-day triage.
Overview
Unstructured NPS responses create blind spots for customer success and product teams and let detractors go unowned. This flow captures each response into a CRM feedback record and alerts the team so your people can triage within minutes and deliver same-day follow-up.