Create NPS feedback record and notify support channel
Create NPS feedback record and notify support channel
Your in-app NPS passives arrive untracked, leaving triage and response delayed. Capture feedback to a table, post to your support channel, and push to CRM so coordinators act same day.
Overview
Passive NPS replies often sit untriaged and strip context from coordinators, delaying response. This flow captures each passive response, posts context to your support channel, and records entries in your feedback table and CRM so teams can act same day.