Create new lead item from call transcripts and assign owner
Create new lead item from call transcripts and assign owner
Your phone-call leads lack structured records, leaving schedulers without contact details or treatment context. Create intake items with caller info and notes so staff can book same-day appointments.
Overview
When phone calls come in without structured records, your staff spends time piecing together details and appointments slip. This flow captures caller details and call notes into intake items so front desk and coordinators can confirm bookings and follow up the same day.