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Create new intake records from submitted incident reports

Create new intake records from submitted incident reports

Your incident report form sometimes fails to reach intake, leaving coordinators without contact or location for triage. Coordinators receive structured case data in intake so they can respond same day.

Create new intake records from submitted incident reports

Overview

When form reports never reach intake, coordinators can’t contact reporters and SLAs slip. This flow reliably routes submissions into intake records and notifies coordinators so they can respond the same day and preserve case timelines.

Create new intake records from submitted incident reports