Create new contact and send confirmation SMS to lead

Web form submissions lack tracked contacts, leaving front-desk staff without lead details and delaying bookings. Create contacts and send an SMS confirmation so bookings are followed up same day.

Overview

Unrecorded web inquiries cost bookings and waste outreach time. This flow captures each submitter as a contact and sends an immediate SMS confirmation, so your scheduling staff get a usable lead and can convert it same day. Implementing it removes friction from first contact and speeds bookings.