Create new case leads from completed phone calls
Create new case leads from completed phone calls
When inbound calls finish without a recorded lead, potential clients slip away and intake stalls for your firm. Capture caller details into your case system to start outreach and intake same day.
Overview
Inbound calls are your primary source of cases, but without captured leads you risk missed consultations. This flow turns finished calls into tracked case leads and posts them to your intake system so intake staff can act same day.