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Create monthly support task to run eligibility checks

Create monthly support task to run eligibility checks

Your eligibility checks aren't tracked as tickets, causing missed hourly reviews. Create tickets on the 16th each month so coordinators can triage checks before the audit.

Create monthly support task to run eligibility checks

Overview

On the 16th of every month this creates a prioritized, standardized ticket so coordinators receive a clear task to run eligibility and hourly-change reviews. That reduces missed checks and helps process managers close reviews before the next audit window.

Create monthly support task to run eligibility checks